Joel St. Francis nurtures client relationships, enhances organizational effectiveness and operational practices and develops growth strategy for Managed Services at PTS. Joel brings more than 15 years of client and account management expertise and delivering solutions for complex clients’ needs to his role. Prior to his AVP role, Joel served as a client executive for Parallon managing a portfolio of solutions to achieve client revenue and profitability targets while expanding the PTS business portfolio. Joel earned his Bachelor of Science in Economics from Worcester State University. He is a certified project management professional and holds a Six Sigma Green Belt certification.